SUPPORT
Need a hand?
Everything you need to get the most out of E:DA — contact, FAQ, and policies. Reach out anytime.
CONTACT
Get in touch
[email protected]
In-app support
More → Contact us
Response time: within 1–2 business days.
FAQ
Frequently asked questions
What is E:DA?
E:DA (잇다, "connect") is a community platform that turns simple attendance check-ins into warm connections between members. It's built for recurring groups of any kind — classes, study groups, clubs, fitness meetups, and more.
How do I join a group?
Two ways: • Invite code: enter the code shared by the group owner to join instantly. • Join request: for approval-based groups, submit a request and wait for the owner's approval.
How do I check in to an event?
When the event starts, tap Check-in yourself or scan the QR code shared by the organizer. Organizers can also check members in on their behalf.
What are challenges?
Challenges automatically track attendance or workout goals within a group over a set period. Completing one earns you a trophy and shares a celebration card to the feed.
How do passes work?
Passes are credits issued by the group owner. They're deducted automatically when you register for or check in to an event. If your status changes, credits are refunded automatically — no manual work needed.
I want to delete my account
In the app, go to More → Settings → Account → Delete account. After a 30-day grace period, all your personal data is permanently removed. You can restore your account by logging in again during the grace period.
How do I report inappropriate content?
Tap the ··· menu on any post or comment and choose Report. Our team reviews reports and takes action. For urgent cases, email [email protected] directly.
I forgot my password
E:DA uses Google or Apple sign-in, so there's no password to remember. Just sign in again with the same email you originally used and you'll be back in your account.
POLICIES
Policies
Minor protection is covered by the relevant clauses in our Terms of Service.
COMPANY
Company information
- Business name
- five:hours